Service Insights

February 12, 2015

Planned or Preventative Maintenance: What’s the Difference?

Planned maintenance. Preventative maintenance. To many foodservice operators, the two are one and the same. But to foodservice equipment repair agencies, the phrases have very different meanings that should matter to those who run a kitchen.

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The Convenience of Consolidation

Equipment downtime is every operator’s nightmare. Turning hungry customers away can not only lead to direct loss of sales but can also affect future business, potentially across multiple locations. After all, customers crave consistency. If you can’t reliably deliver the standard of service your customers expect, they’ll find someone who can – and never look back.

Service Tip: Garbage Disposals

Garbage disposals make life easier in many commercial kitchens. They can make cleaning pots, pans and dishes easier and prevent drain clogs. Just because they’re such workhorses, though, doesn’t mean they can be abused. Here are some tips to help foodservice operators keep their garbage disposals in good working order.

Remembering Lloyd Bottomley

Longtime service agent Lloyd Bottomley passed away on Dec. 27, 2014. He was 76 years old.

How Qualified Is Your Service Provider?

Gary Potvin, President of Pine Tree Food Equipment, writes about what makes a good service provider.

Electrolux to Acquire Chinese Dishwasher Manufacturer

Multi-line foodservice equipment manufacturer Electrolux has reached an agreement to acquire Shanghai Veetsan Commercial Machinery Co. Ltd., China-based manufacturer of professional dishwashers. Electrolux expects the deal, which is subject to traditional regulatory approvals, to close during the first half of this year.

Heritage Parts: Count on us for kitchen equipment parts


Why Choose Heritage Parts?

Heritage Parts has established a proud legacy as the industry’s leading distributor of foodservice replacement parts. When you call Heritage, you can count on a dedicated parts specialist to deliver the right part every time. Click here to discover how a consolidated parts program can help your bottom line.

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