Papa John's International, Inc. promoted Steve Ritchie to president and chief operating officer. He had previously held only the position of COO.

Ritchie started with Papa John's as a customer service representative working in the pizza chain's stores in 1996, at $5 per hour, and has served in various capacities of increasing operations leadership since 2010. He has been a Papa John's franchise owner and operator in the Midwest Division since 2006.