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jCarbonara
Joe Carbonara

Double Dose of Disruption

Business leaders often look over their shoulders trying to find the next disruptive player or event that will shake up their organizations. Well, in a matter of weeks spanning August to the beginning of September, the foodservice industry got a double dose of disruption.

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jMartinez
Juan Martinez

Electronic Ordering Insights

Kiosk ordering seems all the rage in today’s foodservice industry. While the process seems simple and intuitive for many consumers, implementation is another story. 

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jStiegler
Jerry Stiegler

Retail Sales Up, Panda Restaurant Group Invests in Urbane Cafe, Pizza Hut Develops New Oven-Hot Delivery System, and More

Total retail sales rose in September, as did restaurant sales, per the U.S. Census Bureau. Pizza Hut has developed an improved pouch for delivery orders. Urbane Cafe has received a strategic investment from the founders of the Panda Restaurant Group. These stories and a whole lot more This Week in Foodservice.

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Highlights

Says Who? - Jim Webb, Part 2

As a 29-year industry veteran, Jim Webb has long enjoyed the opportunity to share his unique take on the commercial foodservice market as a frequent featured speaker at industry events. He is founder and principal of Webb Design, a foodservice design and consulting firm based in Tustin, Calif. For more than 20 years, his firm has provided front and back of the house design to the foodservice industry while winning multiple design industry awards.

sayswho_background Jim Webb

FE&S: What do you look for in a business partner?

Jim Webb: Someone that has the same ethics and business values. Creativity, open-mindedness, drive, and out of the box thinking. A positive attitude along with high values and accepting only the best are very important.

FE&S: What’s the best advice anyone ever gave you?

Jim Webb: Save your money.

FE&S: What’s the most important lesson you’ve learned in the foodservice industry?

Jim Webb: Make sure to charge enough and get paid for your services. Accept only the best, even if it means I lose business.

FE&S: When traveling for business, what is one of your favorite past times?

Jim Webb: I love going to local restaurants and sampling local food, activities and social culture.

FE&S: Other than your own, name the foodservice company that you admire most and why?

Jim Webb: Ricca Newmark: Tom Ricca has built a great organization and he is a good competitor.

FE&S: What was your first job in foodservice?

Jim Webb: Selling restaurant equipment and supplies.

FE&S: Knowing what you now know, would you still pursue a career in foodservice?

Jim Webb: Yes.

FE&S: What aspect of your career gives you the greatest sense of accomplishment?

Jim Webb: Looking back — I think building my company. I don’t really deserve to call it “my company” however; the team at Webb Design is a group of magnificent people working together to achieve great things. We have each other to depend on and truly call ourselves a family working for common goals. Webb Design is their company, I just happen to have my name on it. I would NOT be where I am today if it wasn’t for the great great staff at Webb Design. To all of them I say Thank You!!

FE&S: If you were not working in foodservice, what would you be doing?

Jim Webb: I am sure I’d be in some type of visionary business development position.

FE&S: If I were just starting out in the foodservice industry, what advice would you give me?

Jim Webb: Become and stay educated in the industry. It changes everyday and must be followed. If you want to be cutting edge — this, and passion are two very important requirements.

Click here to read part one of the interview with Jim Webb.

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