• Focusing on Health and Wellness at Kaiser Permanente Medical Centers

  • Game Changers in Healthcare Foodservice

  • Facility Design Project of the Month: Woodland Café and Kitchen Renovation at Palos Community Hospital in Palos Heights, Ill.

  • DSR of the Month: Michael Wahl, Sales Representative, TriMark SS Kemp, Pittsburgh, Pa.

Blog Network

jCarbonara
Joe Carbonara

Healthcare Foodservice Rolls with the Changes

Ask healthcare foodservice professionals about some of the challenges that keep them up at night and they will try to tell you their businesses are much like other industry segments. And, in a sense, they are right.

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jMartinez
Juan Martinez

Post NRA Thoughts: My Labor Costs are Killing Me! What Can I do About It?

The National Restaurant Association’s annual trade show has come and gone to much fanfare. From what I saw and read, the participation was phenomenal. We were able to bring our full consulting team from all of our offices and even made time to break some bread together.  This year, I also participated in a panel discussion that explored unit economics  and was moderated by Steve Romaniello, managing director of Roark Capital.

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jStiegler
Jerry Stiegler

Casual-Dining Sales Still Soft, Barnes and Noble Upgrades Its New Cafes and McDonald’s Stresses Expediency

Social interaction is just as important as the food to many restaurant patrons. Restaurant brands support supermarket offerings. Fast feeders have improved their satisfaction rating with consumers. New Barnes & Noble stores will have much larger cafes and menus. McDonalds is stressing urgency over perfectionism. These stories and a whole lot more This Week In Foodservice.

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Says Who? - Jim Webb, Part 2

As a 29-year industry veteran, Jim Webb has long enjoyed the opportunity to share his unique take on the commercial foodservice market as a frequent featured speaker at industry events. He is founder and principal of Webb Design, a foodservice design and consulting firm based in Tustin, Calif. For more than 20 years, his firm has provided front and back of the house design to the foodservice industry while winning multiple design industry awards.

sayswho_background Jim Webb

FE&S: What do you look for in a business partner?

Jim Webb: Someone that has the same ethics and business values. Creativity, open-mindedness, drive, and out of the box thinking. A positive attitude along with high values and accepting only the best are very important.

FE&S: What’s the best advice anyone ever gave you?

Jim Webb: Save your money.

FE&S: What’s the most important lesson you’ve learned in the foodservice industry?

Jim Webb: Make sure to charge enough and get paid for your services. Accept only the best, even if it means I lose business.

FE&S: When traveling for business, what is one of your favorite past times?

Jim Webb: I love going to local restaurants and sampling local food, activities and social culture.

FE&S: Other than your own, name the foodservice company that you admire most and why?

Jim Webb: Ricca Newmark: Tom Ricca has built a great organization and he is a good competitor.

FE&S: What was your first job in foodservice?

Jim Webb: Selling restaurant equipment and supplies.

FE&S: Knowing what you now know, would you still pursue a career in foodservice?

Jim Webb: Yes.

FE&S: What aspect of your career gives you the greatest sense of accomplishment?

Jim Webb: Looking back — I think building my company. I don’t really deserve to call it “my company” however; the team at Webb Design is a group of magnificent people working together to achieve great things. We have each other to depend on and truly call ourselves a family working for common goals. Webb Design is their company, I just happen to have my name on it. I would NOT be where I am today if it wasn’t for the great great staff at Webb Design. To all of them I say Thank You!!

FE&S: If you were not working in foodservice, what would you be doing?

Jim Webb: I am sure I’d be in some type of visionary business development position.

FE&S: If I were just starting out in the foodservice industry, what advice would you give me?

Jim Webb: Become and stay educated in the industry. It changes everyday and must be followed. If you want to be cutting edge — this, and passion are two very important requirements.

Click here to read part one of the interview with Jim Webb.

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