Model store serves as test site and training center
NPD Group reveals foodservice delivery sees extensive growth; drive-thru traffic plummets
Real growth continues to be hard to come by for the foodservice industry. In fact, overall customer traffic was flat through the first quarter of 2016, according to The NPD Group, a market research firm covering the foodservice industry. Revenues and customer traffic may be inching along, but one area growing at breakneck speed is labor costs.Read more...
The National Restaurant Association’s annual trade show has come and gone to much fanfare. From what I saw and read, the participation was phenomenal. We were able to bring our full consulting team from all of our offices and even made time to break some bread together. This year, I also participated in a panel discussion that explored unit economics and was moderated by Steve Romaniello, managing director of Roark Capital.Read more...
Restaurant sales in June were slower than in May. A new report looks for foodservice to grow 3.33 percent in the next 5 years. A C-store chain says it will open at least 600 locations in the next few years. Taco Bell expands their Cantina concept. These stories and a whole lot more This Week In Foodservice.Read more...
While many chains continue to downsize their footprints, 57-year-old Straw Hat Pizza takes the opposite route. A new prototype features bigger stores with a contemporary look and feel, a bigger, more diverse menu, and in-restaurant Tower 27 frozen yogurt stations — a whole new self-serve branded "concept within a concept" that's helping to drive incremental sales growth.
"We went from an average of 2,000 to 3,000 square feet in the old units to 4,000 to 5,000 square feet in the new prototype. And we completely re-did our décor," says president Jonathan Fornaci. "It's much more upscale, with earth tones and leather. At the same time, we kept to our core values, which are very family- and community-focused." All Straw Hats include a roughly 200-sq.-ft. arcade room for kids, and all new units have TVs throughout, both on the walls and at the booths."
Fornaci says that the new prototype has lower opening costs — $100,000 to $250,000 — compared to the old units, which ran $350,000 to $500,000. Some of the biggest savings have been realized in décor and equipment, which franchisees are encouraged to buy used.
On the menu, Straw Hat's signature pizzas are now joined by a "grill" menu, including burgers and other grilled sandwiches, steaks, seafood and made-to-order pasta dishes. The change has broadened the chain's appeal, boosting traffic and repeat visits. Tower 27, so far implemented in seven stores and being rolled out in all new units going forward, adds a fun, self-serve dessert option and builds sales between traditional meal periods. "Pizza is still 60 percent of our total revenue, and always will be our core and our signature, but the changes we're making are about offering diversity and different options for both adults and families."