• University of Michigan East Quad in Ann Arbor

  • Yale’s Dining Ventures West

  • Sales at Chicken Restaurants Ready to Take Flight Again?

  • DSR of the Month, July 2014: Chris Monico, Senior Project Manager C&T Design & Equipment Co., Indianapolis

Foodservice News

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Blog Network

jCarbonara
Joe Carbonara

Summer Scholars

If you saw the cover of this issue promoting our coverage of college and university foodservice innovators and thought the July edition of FE&S is not for you, think again. What's happening in college and university foodservice today will shape other foodservice industry segments for years to come.

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jMartinez
Juan Martinez

Designing for Flexibility: How Much Can You Afford Not to Do?

Many factors come into play when designing a restaurant. The décor and ambience represent obvious considerations but one design element many concepts fail to consider is building flexibility into the front-of-house, middle-of-house and back-of-house designs.

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jStiegler
Jerry Stiegler

NPD’s Restaurant Market Overview, McD’s 18-Month Plan, Fast Food Employees Organizing Efforts and More

This Week In Foodservice reports on The NPD Group’s overview of the restaurant market, looks at the possibility of civil disobedience protests at restaurants, provides comparable store sales reports for a number of major chains and a whole lot more.

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Greg Christian
Greg Christian

Outcomes for Year One of a New, Self-Op School Lunch Program

As the 2014-2015 school year draws to a close, I'd like to share the final outcomes of Nardin Academy's new self-operated foodservice program.

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Highlights

Chain Innovators: Saladworks

Saladworks has tossed together a fresh concept that during the past two years has kicked off national expansion, unveiled a new look, expanded its array of toppings, switched out its beverage program, and tackled new product development that fits its "tossed to order" service model.

SaladworksBeyond its crisp new design, which the chain calls Saladworks 3G, the changes made are more tweaking than groundbreaking, says president Paul Steck, but they're delivering positive results. Fountain beverage units were removed, for instance, and replaced with bottled beverage display cases that have driven sales and increased check averages. The salad case was reconfigured, too. "In new stores we have a customized case that holds up to 52 toppings. In existing stores, we remodeled the interior of the case to replace round crocks with square melamine ones," Steck says. "It allowed us to increase our toppings by 15 percent to 20 percent and add some upscale options such as tofu, edamame, haricots verts, and some new chicken and turkey items."

Saladworks also found a better way to prepare its Fusion Sandwiches. It switched to conveyor ovens and now runs meat and cheese components through on separate halves of the bread, open-face, before topping them with cold items from the salad case. The change reduced sandwich prep time from 2.5 minutes to 45 seconds, more in line with its tossed-to-order salad throughput.

Those ovens are also being used to test a new pizza product. Like the salads and sandwiches, they're made to order with topping selections from the salad case. Made-to-order soup is in test, as well.

Fast Facts

  • Year founded: 1986
  • Headquarters: Consohocken, Pa.
  • Menu specialties: "Fanatic'ly fresh" menu of salads, wraps, soups, fusion and Panini sandwiches.
  • Service model: Quick-casual; take-out, delivery
  • Units: 92 at end of 2010, all but three franchised
  • 2010 sales: $63,511,751
  • Projected 2011 growth: 12.3 percent increase in revenue, 27 percent increase in units
  • Key expansion markets: Southern California; Austin, Texas; Baton Rouge, La.; Boston; North Carolina; Brooklyn, N.Y.; Washington, D.C.; Annapolis, Md.; northern Virginia; Chicago; New York.
  • Typical location: Downtown locations, strip mall, shopping mall, transportation centers
  • Average unit size: 1,700–2,300 sq. ft. (except mall or transportation locations)
  • Average kitchen space: 30 percent of total square footage, except mall or transportation locations
  • Average covers per day: 250–300
  • Average check: $10.65
  • Total equipment investment per unit: $112,350–$136,000
  • Total unit cost: $343,802–$494,027 (includes franchise fee of $30,000–$35,000)

Key Players

  • Founder, Chairman, Chief Executive Officer: John Scardapane
  • President: Paul Steck
  • Vice President, Finance: Rich Palladino
  • Vice President, Franchise Development: Jason Mattes
  • Vice President, Brand Services: Jena Henderson
  • Smallwares & Equipment Dealer: Singer Equipment Company
  • Food Distributor: U.S. Foodservice
  • Architect: InterArch, Mt. Laurel, N.J.
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