- Published: June 1, 2018
- Written by Maureen Slocum
Opinion pieces on the foodservice equipment and supplies industry from leaders and laymen from all aspects of the business, including dealers, distributors, design consultants and multi-unit operators.
Food halls continue to grow. The NPD Group says independent restaurants remain an important factor in foodservice. Famous Dave’s new store design drives sales. These stories and a whole lot more This Week in Foodservice.
Overall retail sales increased in April but foodservice sales slipped. Holiday business is not all that important to many independent operators. Kona Grill to test a smaller version of their restaurant. Comparable store sales reports this week on more than a dozen restaurant chains. These stories and a whole lot more This Week In Foodservice.
Merrill Lynch surveys consumers about eating out. Uber will test food delivery via drone. Chipotle racks up a triple digit jump in delivery. Food at home prices rose more in April than the price for food away from home prices. Sysco, US Foods and the Performance Food Group saw some sales growth and enjoyed higher profits in the first quarter of this year. These stories and a whole lot more This Week in Foodservice.
Foodservice and franchising go together. Foodservice operators were hiring in April. NPD says the value menus are working. The elimination of tipping may have a negative effect on restaurants. These stories and a whole lot more This Week in Foodservice.
Take a multigenerational family-owned business — one that hires nice people from the Midwest who generally come predisposed with a customer-centric, friendly attitude and a strong work ethic. Combine that company with some progressive management ideas promoting company-wide transparency, entrepreneurship and empowering employees throughout the organization with the authority and resources to make sure the customer is always satisfied. What do you think you’d get?
Field Supervisor, Hawkins Commercial Appliance Service, Englewood, Colo.
“It’s surprising how many backyard mechanics are out there — and electricians and plumbers that don’t realize how something should be installed.”
Although he now has almost three decades as a service tech under his belt, Hawkins Commercial Appliance Service’s Kevin McCaw got into the business through his love of cars.“My neighbor across the street got me into hot rods. I went to automotive school after high school, then worked for a couple of shops,” he says.
Cliff Baker has worked for Singer Equipment Company’s M. Tucker Division for more than 20 years. He is also the founder of A Need We Feed, a nonprofit volunteer-run organization. Volunteers cook food in commercial kitchens, package them in individual portions and then deliver hot, fresh meals to first responders and others in need.
The National Restaurant Association’s Restaurant Performance Index looked good in March. C-Store operators anticipate a profitable travel season. MOD Pizza is the fastest growing restaurant chain. In-N-Out Burger ranks number one customer loyalty. These stories and a whole lot more This Week in Foodservice.