Foodservice Opinions

Opinion pieces on the foodservice equipment and supplies industry from leaders and laymen from all aspects of the business, including dealers, distributors, design consultants and multi-unit operators.

Success Never Rests

Success is something we all chase. Outside of Monty Brewester, Richard Pryor's character in the hit movie Brewster's Millions, who had to prove he could squander $30 million in a short period of time so he could inherit $300 million, nobody sets out to waste resources. So why are some organizations more successful than others?

Taking a Closer Look at Service

As we prepare to celebrate the 50th anniversary of both the Commercial Food Equipment Service Association (CFESA) and Duffy's Equipment Service it struck me just how much the role of the service agent has changed over the past 50 years.

Open Kitchens? You Must Be Crazy!

One can say that open kitchens are a trend, thanks in part, to the concept of transparency that fast-casual chains continue to incorporate into their designs. There is not much that you cannot see in a Five Guys or a Chipotle restaurant while ordering or standing in the dining room. Although such casual dining chains as Macaroni Grill and Carrabba's have had open kitchens since their inceptions, I have noticed a larger number of casual dining concepts making their back of the house visible to patrons in the front of the house by showing a lot more of the trials and tribulations of the kitchen operation.

 

This Week In Foodservice: Mega Distributor Sysco is on the Prowl for Acquisitions

Mergers and acquisitions activities start to show signs of life for suppliers and chains alike as the economy slowly and steadily heads in the right direction.

This Week in Foodservice: Consumers Keep Spending and Restaurants Keep Chugging Along

Retail sales in February increased 1.3 percent over January's levels, according to the advance estimate from the U.S. Economic Census. Gasoline sales, up 5 percent, represents the major cause of the increase. Without gasoline, retail sales were up 0.6 percent and without gasoline and autos, retail sales were up 0.4 percent. Compared to February 2012, retail sales were up 4.7 percent.

Having the Courage to Lead in Today's Foodservice Industry

There's an old cliché that goes "the more things change the more they stay the same." Seems to me that notion really applies to today's foodservice industry. 

This Week In Foodservice: Merrill Lynch Reports On Which Restaurant Chains Are Bulls or Bears

Wall Street analysts offer their take on which publicly traded restaurant chains have the brightest outlook in the coming months. 

This Week In Foodservice: NRA's Restaurant Performance Index Got a Big Boost from Operators' View of the Future

Foodservice operators' brightened their outlook and U.S. manufacturers got a boost by companies replenishing their inventories. Despite this good news, the U.S. jobs situation remains muddled. Take it all and mix it together and you have This Week in Foodservice. 

Put a Ring on It!

Or, customer engagement in an age of virtualization. Sometimes there is just no substitute for meeting with a customer or business partner face to face.

Experience Is on Display at The NAFEM Show

Few foodservice industry events generate the type of excitement and anticipation that The NAFEM Show does. The mood at the event was undeniably upbeat as foodservice professionals from all industry segments came hungry for information and if they left unsatisfied, well, it was their own fault.

To Foodservice Industry Friends on My Retirement

I write this with mixed feelings. My wife Nancy and I have been planning for and looking forward to my retirement day for quite some time. I certainly welcome the freedom that comes with retirement, yet at the same time I will miss the daily involvement with my friends and colleagues in the wonderful foodservice industry.