Foodservice Opinions

Opinion pieces on the foodservice equipment and supplies industry from leaders and laymen from all aspects of the business, including dealers, distributors, design consultants and multi-unit operators.

Redefining Service in an Evolving Industry

What is service? How is service evolving? Where is service going? These are important questions that foodservice operators across all industry segments need to ask to thrive in today’s market.

Casual Dining’s Same-Store Sales Increase, Chili’s Reduced Menu Working, Comparable Store Sales from 20 Chains, and More

Same-store sales increase at casual dining chains, per a Knapp Track report. Virtual restaurants are a big thing. Chili’s says the reduced menu is working. More than 20 chains report comparable store sales. These stories and a whole lot more This Week in Foodservice.

Five Mistakes You Don’t Want to Make as an Operator

Whether a foodservice operator plans to open their first location or wants to add scale to an existing concept, they often fall prey to the same mistakes.

Restaurant Performance Index Edges Up, Foodservice Hiring Increases, Rumors Surface About JAB Holdings Acquiring Dunkin’ Brands

The National Restaurant Association reports industry performance ticked up in September. Foodservice hiring shot up in October after hurricanes resulted in massive job losses in September. JAB Holdings, owner of Krispy Kreme and Panera Bread, may be pursuing Dunkin’ Brands. These stories and a whole lot more This Week in Foodservice.

Transition Game

If you stop and stare at one long enough, you can probably see a restaurant or foodservice operation evolve before your very eyes.

Emergency Recap: The After Plan

We've always been strong proponents of developing an emergency plan. Each situation has something different to contend with, but regardless of the reason — hurricanes, wildfires, snowstorms, whatever — when power goes out, our experience has proven to us that having an emergency plan can be quite helpful.

A Pro You Should Know: Jeff Sinelli Founder, CEO and Chief Vibe Officer, Which Wich Superior Sandwiches, Dallas

Ahuge fan of alliteration, Jeff Sinelli came up with the Which Wich name during a brainstorming session. He notes that many of the most iconic brands incorporate alliteration, such as Coca-Cola, Dunkin' Donuts, Best Buy and American Airlines. Since founding Which Wich in 2003, the chain has expanded to 430 locations and should come close to having 500 U.S. stores by next year. While the chain does have a few corporate locations, the operation primarily runs through a franchisee network.

Common Ground

Looking back the other day at the publisher's letter that I wrote one year ago in the November 2016 issue of FE&S, recapping our first Foodservice Equipment & Design (FED) Global Thought Leadership Summit, I realized that, as hard as it is to believe, it is already time to start planning for our second event. It will be held at the Radisson Blu in Chicago next year September 10-12.

Stock Analyst Examines Restaurant Market, Subway Faces Management-Owner Conflict Regarding Declining Sales, and Small Format IHOP Opens

A Wall Street stock analyst looks at restaurant chains. Subway’s management and owners disagree on how to deal with declining sales and market share. IHOP introduces a new small prototype. McDonald’s racks up a strong quarter. These stories and a whole lot more This Week in Foodservice.

Positive Signs for Casual Dining, Coffeehouse Chains See Growth in Units, Tilted Kilt’s New Design, and More

Malcolm Knapp sees some positive signs for casual dining chains. The number of chain coffee shop units continue to grow. Weeks after the hurricanes, some restaurants remain closed. The Tilted Kilt unveils two new designs. These stories and more This Week in Foodservice.

Retail Sales Up, Panda Restaurant Group Invests in Urbane Cafe, Pizza Hut Develops New Oven-Hot Delivery System, and More

Total retail sales rose in September, as did restaurant sales, per the U.S. Census Bureau. Pizza Hut has developed an improved pouch for delivery orders. Urbane Cafe has received a strategic investment from the founders of the Panda Restaurant Group. These stories and a whole lot more This Week in Foodservice.

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