Former customer service associate to assume dual role of president and chief operating officer for the pizza chain.

Papa John's International, Inc. promoted Steve Ritchie to president and chief operating officer. He had previously held only the position of COO.

Ritchie started with Papa John's as a customer service representative working in the pizza chain's stores in 1996, at $5 per hour, and has served in various capacities of increasing operations leadership since 2010. He has been a Papa John's franchise owner and operator in the Midwest Division since 2006.