Foodservice by Design

Juan Martinez

by Juan Martinez, Phd, PE, FCSI

In Foodservice by Design, Juan Martinez leverages his 30-plus years in the foodservice and retail segments to discuss how industrial engineering can be applied to the foodservice industry.

Juan is principal and founder of PROFITALITY, an industrial engineering consulting company that helps multi-unit retail and foodservice brands optimize their investment to support brand growth. He is a licensed Professional Engineer, with a BS in Industrial and Systems Engineering from Georgia Tech, and an MS and PhD in Engineering Management and Ergonomics from the University of Miami. He is a member of several professional organizations, including Foodservice Consultants Society International (FCSI), where he is a Professional Member, as well as the Institute of Industrial Engineering (IIE).

The Greatest (Restaurant) Show On Earth!

Juan Martinez previews this year's NRA Show.

How A Minimum Wage Increase Could Impact Foodservice Design

While economists and politicians continue to debate the impact a minimum wage increase will have on businesses, members of the foodservice industry are better served minding their P's by focusing on processes, procedures, people, products and platforms, writes consultant Juan Martinez.

What Are the Key Fast-Casual Success Metrics In Design?

For top brands, they have fast-casual differentiators down to a science -- and Juan Martinez provides a checklist to get started.  

Need to Invent and Off They Went

While innovation remains a restaurant industry buzz word, deciding which innovations are right for a foodservice operation depends on the specific challenges the business faces in executing its brand promise.

How Can You Ensure Efficient Menu Innovation?

Menu innovation is a wonderfully dynamic topic but we should all realize that it does not have to be complicated.

Don't Let Menu Innovation Detract from Customer Service!

Menu innovation is neccessary for long-term success but it can create a chain reaction that negatively affects cutomer service. Juan Martinez reviews a few pitfalls and gives his expert advice on how to avoid them.

Managing Labor to Drive Growth in Foodservice

Labor represents a cost all foodservice operators must address and political and social unrest can inadvertently affect this are. In this blog post, consultant Juan Martinez explores the way operators can react to the issues of the day and the potential positive and negative affects these steps can have on their businesses.

 

Can You Design a One-Square-Foot Back of House?

Let industrial engineering techniques inspire you. 

Nobody Cares How Big the Back of Your House Is

Foodservice design can be an intriguing balancing act as designers look to accommodate the needs of the front and back of the house without compromising either. In this post, Juan Martinez takes a philosophical approach at finding balance in foodservice design.

When Are You Going to Finish Your New Prototype?

Developing a new prototype is a project that can be equally exciting and daunting. But how do foodservice professionals know when their prototype development efforts are complete? Well, the answer is trickier than you might think. 

Looking Back at Another NRA Show

Energy-efficiency and better use of labor were among the key themes running through the 2013 National Restaurant Association Show in Chicago. 

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