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DSR of the Month

The only monthly feature that profiles the careers of the industry’s most accomplished foodservice equipment and supplies dealer sales reps by presenting their achievements, views on customer service and secrets to their success.

DSR of the Month, September 2012: Herb Paige, Sales Manager B&G Restaurant Supply, Pittsfield, Mass.

When asked to help deliver foodservice items as a high school student in the late '60s, Herb Paige had no idea this part-time job would be the start of a successful career in the industry much less help form his work ethic. "The man who trained me was old school," Paige says. "If I didn't wrap the glassware the way he wanted, he would make me wrap it again."

DSR of the Month, August 2012: David Maxwell, DSR, Thompson & Little, Fayetteville, N.C.

As a former restaurant manager, then a key accounts manager for a national soft drink company and now a successful DSR, David Maxwell has had a very well-rounded foodservice career.

DSR of the Month, July 2012: April Snow Sr. Business Development Manager, R.W. Smith & Co., Tucson, Ariz.

While waiting tables in college, April Snow discovered she had an affinity for the hospitality industry. "I was just drawn to that environment," she says.

DSR of the Month, June 2012: Robert E. Alban,DSR, E&A Supply Corp., Plainfield, N.J.

As a third generation dealer sales rep, Robert E. Alban has foodservice equipment in his blood.

DSR of the Month, May 2012: Jenn Pollack, Account Manager Avanti Restaurant Solutions Inc., Sacramento, Calif.

Before becoming an account manager at Avanti Restaurant Solutions in Sacramento, Calif., five years ago, Jenn Pollack's only experience in the foodservice industry was as a dishwasher while in college. That position lasted just one month.

DSR of the Month, April 2012: Robert Machacek,Contract Design and Sales, Hockenbergs Equipment & Supply Co., Minneapolis

When Robert Machacek entered the foodservice industry as a teen working as a dishwasher, it was unlikely that he could see himself designing the type of kitchens he worked in at the time.

DSR of the Month, March 2012, Lauren Lanza, Sales Manager Harris Restaurant Supply, Port Chester, N.Y.

Making a career in foodservice equipment and supplies sales wasn't an intentional decision for Lauren Lanza, who earned a B.A. in psychology and began pursuing a graduate degree in the field. During high school, she worked at Harris Restaurant Supply, her family's dealership, moving from a position in customer service to one in sales.

DSR of the Month, Feb 2012: Travis Lusky, Project Manager, Burkett Restaurant Equipment, Toledo, Ohio

Travis Lusky is a foodservice industry lifer. He started washing dishes in restaurants at only 14 years of age, then tackled just about every kitchen job while a student in high school and college.

DSR of the Month, January 2012: Bill Immke, Sales Rep TriMark SS Kemp, Cleveland

Bill Immke never pictured himself in sales. The plan was to make a career out of the military. His path took a very different turn.

DSR of the Month, December 2011: Marcia Gibbons

Marcia Gibbons’ goal has always been to work in the foodservice industry. While completing a marketing degree from The Ohio State University, she was able to get her feet wet as an inventory control supervisor at a Columbus hospital.

DSR of the Month, November 2011: Brittney Lane, Project Manager Oswalt Restaurant Supply, Oklahoma City, Okla.

Falling into the perfect career by chance is possible. Brittney Lane, project manager at Oklahoma City-based Oswalt Restaurant Supply is proof.