The only monthly feature that profiles the careers of the industry’s most accomplished foodservice equipment and supplies dealer sales reps by presenting their achievements, views on customer service and secrets to their success.
Although her father, Stephen Tucker, president/CEO of Patterson, N.J.-based M Tucker Co., tried to dissuade her from working in the foodservice business, it obviously was in Morgan Tucker's blood.
Known for his tireless work-ethic and excellent product knowledge, Robert J. Wiltgen is FE&S' Dealer Sales Rep of the Month for February 2011.
After graduating from the University of Connecticut and completing a stint in the military, foodservice was not part of Colin Woodfall's career plan. But while working at a quick-service restaurant to help make ends meet, Woodfall discovered he had a love for the industry. This led to a career spanning more than 30 years on the operator side, which included a partnership in a New Hampshire steakhouse restaurant for 13 years and working with quick-service operators.
From day one, since joining the foodservice industry during her high school days, Amy Rode has always known where she was headed.
Burton Hardy has always been a people person. Before he began his career in the foodservice industry 34 years ago, Hardy worked in sales and even considered becoming a stand-up comic.
As an accomplished dealer sales rep who assists his customers with building their businesses from the ground up, Hotel & Restaurant Supply's Charlie Cuyler is known for his excellent customer communication and for his ability to work collaboratively with the various members of a project team.
Once she got started in the foodservice equipment and supplies industry, Wasserstrom's Becki Pretzer wasted little time in establishing the foundation of an excellent career.
As a volunteer fire fighter, Tom Mahaney has had a lot of experience putting out fires. In his work as project manager for Buffalo Hotel Supply Co., Mahaney has had the opportunity to put out fires of a different sort.
Jim McCune is a classic learn as you go DSR. After McCune began his career in 1973 as a truck driver for Lansing Food Equipment, he worked his way up the ladder, becoming a sales rep and eventually owning the company.
A lot of useful knowledge can be gained from working both sides of the fence. Proof in point is Jeff Enda, who spent seven years in corporate dining for a managed services company before joining M. Tucker as a sales rep eight years ago.