Chain News & Profiles

Chain News & Profiles includes news on chain restaurants, operations, profiles, trend pieces and new concepts.

Chain Profile: Balance Grille Shifts the Playing Field

Most Millennials probably don’t know it, but they’re among the darlings of the restaurant world. Chains roll out features like community tables and smartphone apps with the hope of drawing in these younger diners. Ultimately, the goal is to build long-term relationships with them and their discretionary dollars.

Johnny Rockets Moves Beyond the Diner

The burger, shakes and fries chain is applying a new look and kitchen design across multiple operational styles.

The Food Hall Phenomenon

Unique spaces create custom foodservice operations at four distinctly different food halls.

Chain Profile: Slim Chickens Sticks with the Basics

This fast-casual chicken chain is counting on Southern hospitality and efficient operation to help it add more than 500 stores in the next decade.

Bonanza Leaves the Buffet Behind

This legendary restaurant chain rebrands itself as a steak and barbecue concept focused on full-service casual dining.