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NRA Guide and FE&S Web Cast Teach Operators How to Welcome Guests with Food Allergies
September 5, 2008
With one out of 25 Americans reporting some kind of a food allergy, according to a release issued by the National Restaurant Association, then the likelihood is pretty good that on any given day a foodservice operation will come into contact with multiple customers that have special needs. Exactly how the foodservice operation handles these special needs is very important in maintaining customer satisfaction.
To help members of the foodservice industry properly address these situations, the National Restaurant Association has developed a new resource: Welcoming Guests with Food Allergies to Restaurants.
Available for free, this comprehensive guide includes case studies, best practices, food labeling and practical strategies for avoiding cross-contact and keeping guests with food allergies safe.
Food safety is critical to the success of any operation and being able to limit or eliminate guests’ exposure to allergens will become more and more a critical factor in this area. If you are an operator or work with foodservice operators in any manner, I suggest checking out this new resource and figuring out what part you can play in the industry’s collective efforts to provide a food-safe environment for customers.
To further underscore the importance, FE&S will host a Sept. 24 web cast exploring this very subject. Entitled “A Food Safety Approach to Preventing Allergic Reactions,” this web cast will cover how to avoid cross contamination through proper preparation, cleaning and sanitation of equipment and supplies.
Joining me on the web cast will be Sheila C. Weiss and Summer McQuoid of the National Restaurant Association. Both are well-versed in the complexities of this subject matter and will provide you with some practical information that you can use in your day-to-day business, regardless of your role.
The web cast is free, so I hope you will join us for what promises to be a pretty interactive and informative session.
Posted by Joseph Carbonara on September 5, 2008 | Comments (0)