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jCarbonara
Joe Carbonara

Double Dose of Disruption

Business leaders often look over their shoulders trying to find the next disruptive player or event that will shake up their organizations. Well, in a matter of weeks spanning August to the beginning of September, the foodservice industry got a double dose of disruption.

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jMartinez
Juan Martinez

Electronic Ordering Insights

Kiosk ordering seems all the rage in today’s foodservice industry. While the process seems simple and intuitive for many consumers, implementation is another story. 

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jStiegler
Jerry Stiegler

Retail Sales Up, Panda Restaurant Group Invests in Urbane Cafe, Pizza Hut Develops New Oven-Hot Delivery System, and More

Total retail sales rose in September, as did restaurant sales, per the U.S. Census Bureau. Pizza Hut has developed an improved pouch for delivery orders. Urbane Cafe has received a strategic investment from the founders of the Panda Restaurant Group. These stories and a whole lot more This Week in Foodservice.

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Highlights

Starbucks Open Roastery and Tasting Room

Starbucks Coffee Company opened its first Starbucks Reserve Roastery and Tasting Room in the Capitol Hill neighborhood of Seattle, nine blocks away from its original store in Pike Place Market.

StarbucksStarbucks Coffee Company opened its first Starbucks Reserve Roastery and Tasting Room in the Capitol Hill neighborhood of Seattle, nine blocks away from its original store in Pike Place Market. The interactive Roastery and Tasting Room is dedicated to roasting, coffee education and increasing availability of the company’s small-lot Reserve coffees. The Roastery is 15,000 square feet with 6,654 square feet devoted to the Starbucks Café and Tasting Room designed to have 360-degree views from any vantage point within the space.

The building dates back to 1920, which was originally part of the historic “Auto Row” of Seattle. Starbucks restored it back to its original façade working to reclaim many of the original building’s materials, including wood in the decorative ceiling and original Terrazzo and concrete flooring — 95 percent of the materials and finished pieces used for the Roastery are made in America, according to a company release.

The Roastery integrates digital innovation into the experience including a “Clacker” board with mechanical flaps displaying what’s roasting and by whom; a Coffee Passion Projection Wall made of smart glass that displays images of coffee at origin on the company’s own farm in Costa Rica; and in the coming year, will debut iBeacon technology that allows customers to access information about freshly brewed coffee via smartphone.

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